What to consider when your players use Wi-Fi

What to consider when your players use Wi-Fi

Introduction

Your players can use Wi-Fi, but the network must stay connected all the time. If access to the network expires, the player goes offline, and you have to set it up again.

This guide explains what to consider when you choose a Wi-Fi network for your players.


1. Choose the right network

Access must not expire
Use a network where the players stay connected without having to log in again.

Avoid guest networks
Guest networks for customers usually expire within 24 hours. The player then loses the connection, and the setup has to be done again every day.

Create a separate network for the players
It is an advantage to create a separate network that all players have access to.


2. Next steps

See which addresses and ports the players need access to in Network and security requirements for Q-Play and Q-Cal.


3. Frequently asked questions

Can we use our guest network?

We do not recommend it. Access to guest networks usually expires within 24 hours, so the player goes offline.

Why does the player lose the connection every day?

Often because the network is a guest network where access expires. Move the player to a network where access does not expire.

Should the players have their own network?

It is an advantage. A separate network that all players have access to gives a more stable setup.

What do the players need access to?

See the addresses and ports in Network and security requirements for Q-Play and Q-Cal.