FAQ - PowerBI app

FAQ - PowerBI app

Question: Does PowerBI work when I use 2-step verification?
Answer: No. To display PowerBI reports, you need to disable 2-step verification, otherwise the integration will report errors.

Question: Does the PowerBI report need to be a public link?
Answer: Yes. To display the report in Q-Play, it needs to be set as a public report.

Question: Why does a white screen appear in Q-Play when I use the PowerBI report?
Answer: A white screen may appear if Q-Play attempts to take a picture before the PowerBI report finishes loading the view. This is not an issue with Q-Play itself but may be due to a slow network connection or complex reports.

    • Related Articles

    • Configuration of Users for PowerBI Reports in Q-Play (MFA)

      This guide will walk you through the process of configuring a user in Microsoft to display PowerBI reports in Q-Play. We will cover both the standard setup without multi-factor authentication (MFA) and a more secure setup with MFA. Standard Setup To ...

    • PowerMangement FAQ

      Are the devices dependent on my player? No, it has a direct connection to the internet. Do the devices need internet? Yes, they need to have internet.

    • Player FAQ

      There is no connect code on the screen? If the connect code does not appear on the screen, check the internet cable or Wi-Fi on the player. There is a black screen and it says "offline"? This is because the player is not connected to the internet. ...

    • How to Use the Text App in Q-Play

      Introduction Welcome to our guide on using the “Text app” in your presentation. This guide will help you add and edit text to make your presentation more engaging and professional. Follow the simple steps below to get started. Step-by-Step Guide 1. ...

    • How to use the image app in Q-Play

      Introduktion This guide will help you add images to your presentation using the “Image App” in our presentation software. Follow these steps to ensure that the image is added correctly and displayed in the desired size. Trin-for-Trin Guide 1. Inside ...