This guide will show you how to update your Windows installation, this is important to make sure your player has the newest security, graphics and other essential updates.
Connect a keyboard and mouse to your Windows player.
Close Q-Play by pressing F4 (FN + F4).
In the search bar (magnifying glass), search for "Check for updates", and press this option to open the update window.
In the new window, press the button "Check for updates" – even though this button might have a green tick, look at the date when it last checked for updates. Now let Windows download and install all the updates there is.
There’s a big chance that you will have to reboot the player – if it’s mentioned in the update window, press "reboot the device".
After rebooting, Q-Play will open automatically. You can now remove the keyboard and mouse.