How to use FrontDesk app in Q-Play
By integrating Frontdesk with Q-Play, you can display real-time queue numbers and messages directly on your digital signage screens.This provides a smoother and more informative experience for both staff and visitors. The integration ensures that your customers are always updated with the latest call-outs and waiting times.
This guide will walk you through the step-by-step process to set up the integration, ensuring that Frontdesk and Q-Play work seamlessly together.
Step 1: URL Token from Frontdesk
To integrate Frontdesk with Q-Play, you’ll need a URL token, which provides access to the queue data. This token is generated within the Frontdesk system and acts as a secure key, allowing Q-Play to retrieve and display queue information on your screens.
📌 Important: Contact your system administrator or Frontdesk support if you're unsure where to find your URL token.
Once you have the token, you’re ready to proceed to the next step in the setup process.
Step 2: Integrate with Q-Play!
Once you have your URL token from Frontdesk, the next step is to integrate it into your Q-Play setup:
1. Navigate to Apps in the left menu, and select the Frontdesk App.
2.Paste your URL token into the field labeled "Frontdesk URL".
✅ Once the URL is entered correctly, Q-Play will automatically start pulling and displaying queue information from Frontdesk – no manual updates needed.
Example
Here’s an example where Frontdesk is integrated just like other apps (such as Zendesk) in Q-Play, enabling seamless display of external system data directly on screen.
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