Check your spam or junk folder. If the email still hasn't arrived, make sure you entered your email address correctly.
I've forgotten my password. What should I do?
Click Forgot password? on the login page, enter your email address, and click Reset password. You will receive an email with a link to create a new password.
My colleague already has an account. Do I need to create a new one?
No. Ask an administrator on your company's Q-Play account to invite you as a user. You will receive an email inviting you to accept the invitation. Once you have accepted it, you can create your user account and access your company's Q-Play account.