Installation for Q-Play - Windows

Installation for Q-Play - Windows

This guide will tell you everything you need to know on your Windows device. 


How to install q-play
NB: Q-Play Windows is only for Windows 10 and up



Please note: All settings that can put the screen to sleep, enable screen saver or other similar features must be disabled on the computer.


1. Log in to Q-Play > then go to PlayControl and click on "New Player" > Here you can download Q-Play for Windows. Download the file on the PC you'll be using as a player.

2. When Q-Play is downloaded, you can open it. If you're using Google Chrome then you can open it, at the bottom of the screen. If you're using Firefox/Edge then you can see it in the top right corner. The file will be called something like: Q-Play_win_vx.x.x_setup.exe


3. A window will now pop up asking if you'll allow Q-Play to make changes to your pc. Click on Yes


4. Click on the Windows Logo at the bottom left corner and restart PC.

5. Your Windows device will now show something similar to the picture below..
(NB: If you have multiple displays connected to your PC, then the program will show on the primary screen)


Instruction screen for Q-Play connection with a Connect Code, steps for linking to a Q-Play account, and a QR code for additional help



6. Your Player is now ready to show content!





Wi-Fi settings

This guide shows how you recover your internet connection on a PC where Q-Play is installed.

NB: This guide is made for Windows 10 and up. 



Uninstalling Q-Play on Windows.

  1. To uninstall Q-Play on a Windows device, open the File Explorer, and maneuver down to the section This PC.

  2. Under This PC open (C:) drive, the drive can have different names, but the term (C:) remains the same.

  3. Under (C:) drive, open the folder Q-Play.

  4. Under the folder Q-Play, you'll find a file called Uninstall Q-Play. Double click on this file, and Q-Play will be removed.

  5. A pop up will now ask if you will allow the program to make changes on the computer, this will be necessary to uninstall the program. So press Yes.

  6. The Q-Play uninstall application now opens up. Click on Uninstall

  7. After a few seconds the program will announce that Q-Play has been uninstalled. Click on Finish.

  8. Q-Play is now removed from your Windows device.

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