The Players page is where you manage all your physical and virtual devices. A player is a device running Q-Play — this can be a SoC screen, an external device, or a web player that runs in any browser via a link.
Before a device can show content in Q-Play, it needs to be connected to your account. This is done using a connect code — a 6 digit code that Q-Play generates and displays on the screen of your device once the software is running. You enter this code in Q-Play to link the device to your account.
To connect a player, click Add new player in the top right. You can either enter the connect code directly on the first screen, or select your player type first to get access to an install guide and software download for your specific platform. Once you have the software running on your device, enter the connect code, give the player a name, and assign it to a group. Please note that it may take up to 20 seconds before the player appears in your account after connecting.
Each player shows a last seen timestamp, which reflects the last time the device checked in with Q-Play's servers. A player may show as offline if it has lost internet access, been turned off, or if Q-Play is no longer running on it.
Each player card shows a small icon indicating what platform it is running on, such as Android, Windows, LG, Samsung, or Web.
Players are organised into groups to give you a better overview. You might name your groups by location or department, for example 1st Floor, 2nd Floor, or HR. Groups are created by you and can be renamed or deleted using the three-dot menu on the group. To move a player to a different group, drag and drop it onto the desired group in grid view. In list view, use the group dropdown on each player row instead. The number next to the group name shows how many players it contains. Click the group name to collapse or expand it.
Each player card has a three-dot menu with the following options:
Use the search bar to find players by name. Use Filters to narrow down the list. The status bar above the player list shows the total number of players, how many are online, and how many are offline.
Use the Add new player button in the top right to register a new device. You can enter the connect code directly on the first screen without selecting a platform, and the player will be added to your default group. Alternatively, select a player type to get more guidance:
Conference Room covers meeting room displays such as i3-technologies, Barco Clickshare, Yealink, Poly, Logitech, Web Player, and Airtame. When selecting Web Player under Conference Room, no connect code is needed — simply give the player a name, assign it to a group, and click Create. Q-Play will generate a unique URL that can be opened in any browser.
External Player covers separate devices connected via HDMI, available for Windows, Android, and Linux. Each platform offers an install guide and a software download.
Built-in Display (SoC) covers commercial displays with a built-in player chip, including Samsung, LG, Hisense, Iiyama, Sony, Maxhub, and Viewsonic.
Use the New group button to create a new player group.
Switch between a grid view and a list view using the icons in the top right.
Click Manage on any player card to open the player management panel. This panel has three tabs: General, Advanced, and Player Info.
Restart software restarts the Q-Play application on the device. Restart hardware restarts the device itself. Reload content reloads the assigned presentations. Clear cache clears the local cache on the device. Delete player removes the player from your account.
Shows the most recent screenshot taken from the player's screen. This updates automatically. You can also force a new screenshot by clicking the refresh icon above the image.
Shows which presentations are currently assigned to this player. Click Add new to assign a published presentation. A player can have multiple presentations assigned to it. Each attached presentation can optionally be time scheduled, so it only displays during a specific date and time range — for example, only during weeks 29, 30, and 31.
This is where you assign events to your player. An event is a scheduled presentation that temporarily takes over all content on the player, so only that presentation is shown during the event. Click Add new to assign an event to the player.
Set the hours during which the player's screen is active. Toggle individual days on or off and set a start and end time for each. This is useful if you do not want the screen to remain on outside of working hours. The active schedule can be enabled or disabled as a whole using the toggle in the top right of the section.
Set the screen rotation to 0°, 90°, 180°, or 270° depending on how the display is mounted.
Choose between Underscan, Overscan, or Custom to control how content is scaled to fit the screen.
Displays technical information about the device including its name, group, device type, operating system, player version, Chrome version, MAC address, IP address, connection type, resolution, serial number, device ID, and the date it was created and last modified.
To update the Q-Play software on the player, click the refresh icon next to the Player Version field.