General
How to delete the Q-Play token file
This guide shows you how to delete the Token.json file on your player. To follow this guide, you must have a keyboard and mouse connected to the player. 1. Close Q-Play by pressing F4 or FN + F4 on the keyboard. 2. Press the Windows logo key on the ...
How to update Windows on your player
This guide will show you how to update your Windows installation, this is important to make sure your player has the newest security, graphics and other essential updates. Connect a keyboard and mouse to your Windows player. Close Q-Play by pressing ...
Windows 10 end of life
Windows 10 will reach its official end of life on October 14, 2025, after which Microsoft will no longer provide free technical support, software updates, or security fixes for the operating system. While your PC will still work, it will become ...
How to disable Windows Updates on your windows player
As of August 2025 all nordicscreen windows players are shipped with windows updates disabled, and Windows 11 is now the standard. FAQ Is this not a security issue? It is always recommended to have digital signage devices on a dedicated VLAN, this ...
Set automatic restart on Windows
In order to ensure maximum stability, we recommend that your Windows Player is set to restart at least once every 24 hours. This can be enabled directly in Windows by running the following command in a Command Prompt. Start by connecting a USB ...
Allow content on top of Windows Q-Play Player
To control this setting declare an environment variable called "QPLAY_ONTOPMODE" and set it to "false" (default value is true). Setting an environment variable in Windows 10 and 11 involves a few straightforward steps. Here is a detailed step-by-step ...
How to combine displays on Windows
1. Click on the Windows key on your keyboard, or click the Windows Icon in the bottom left corner. Now find and open Intel Graphics Command Center. 2. Select Display in the menu on the left side of the application. 3. Make sure the Color format is ...
How to change Time & Date on a Windows Player
This guide will show you how to change the time and date on your Windows. You'll need at keyboard to complete this guide, and also a mouse if you wanna make it easier for yourself. Connect the keyboard to the Windows Player and press on the F4 key ...
How to connect Windows player to Wi-Fi.
This guide shows how you recover your internet connection on a PC with Windows Player installed. NB: This guide is made for windows 10 and up. Press F4 on your keyboard to close the Player program down on the PC that controls your infoscreen. Now ...
Installation of Q-Play - Windows
This guide will tell you everything you need to know on your Windows device. How to install q-play. NB: Q-Play Windows is only supported for Windows 10 and up. Please note: All settings that can put the screen to sleep, enable screen saver or other ...
How to update a Windows Player
To update Q-Play on a Windows player, follow these steps. Open up the Player menu in the left menu, and press on your Windows Player. In the pop-up window, click on Advanced and then on Update Software. The update may take several minutes, so please ...